VIVA presents VivaDesigner 11: A breakthrough alternative to Adobe InDesign

It is with great pride that VIVA presents the brand new VivaDesigner 11, a groundbreaking product that not only stands as the perfect alternative to Adobe InDesign, but also expands the possibilities of designers and developers in unprecedented ways.

VIVA, the renowned software developer based in Koblenz, Germany, has officially launched VivaDesigner 11. This innovative product positions itself as the ultimate replacement for Adobe InDesign, but offers much more than just an alternative.

One of the most distinctive features of VivaDesigner 11 is its Web Edition. This allows InDesign documents to be easily edited and customized online in the browser. But that is not all. The Web Edition of VivaDesigner 11 can be seamlessly integrated into any website or application, making it an invaluable tool for software developers.

Despite the impressive number of over 400 new features, VivaDesigner 11 offers an intuitive user experience. Thanks to a flexible interface that adapts to the skills of each individual, both professionals and non-professionals are offered a customized design experience.

A look at the most important features of VivaDesigner 11 illustrates its uniqueness:

1. Web Edition: Boundless online accessibility and real-time collaboration.
2. Flexible Interface: Customizable interface for any skill level.
3. AI-based Tools: Revolutionary translation features and image freeing through advanced AI technology.
4. Free Edition: A version that can open InDesign on Windows, macOS, and even Linux, and create PDFs.
5. Buy or rent: In a subscription-dominated industry, VIVA offers an attractive purchase approach with upgrades starting at just €19.

The full range of features that VivaDesigner 11 has to offer can be viewed in detail at https://viva.systems.

“VivaDesigner 11 is not only an answer to the needs of today’s market, but sets new standards for the entire industry. With its combination of user-friendliness, innovation and cost-effectiveness, we have created a product that is invaluable for both individual users and large companies,” said Andreas Krings, Managing Director of VIVA.

About VIVA:
Based in Koblenz, Germany, VIVA is a pioneer in the design software industry and stands for groundbreaking innovations and the highest quality standards.

Keywords:
– VivaDesigner 11
– Adobe InDesign Alternative
– Web Edition Design
– AI-based features
– Automatic image release
– Automatic translation
– Flexible interface
– Online design tool
– Free design software
– VIVA Germany
– Linux design software
– PDF Creation
– Design Software Solution
– Buy instead of rent

Bonus:
You need a longer or shorter version of this artice? Please contact us.

Links:
Download VivaDesigner Program
Download Press Media Package (Images, screenshots and icon sets)

Press contact:
VIVA, Andreas Krings
E-mail: press@viva.systems

Meta data:
Realeased on October 23, 2023
332 Words

VIVA Software License Agreement (English)

VIVA SOFTWARE LICENSE AGREEMENT
PLEASE READ THIS SOFTWARE LICENSE AGREEMENT (“LICENSE”) CAREFULLY BEFORE USING THE VIVA SOFTWARE. BY USING THE VIVA SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS LICENSE. IF YOU DO NOT AGREE TO THE TERMS OF THIS LICENSE, DO NOT USE THE SOFTWARE. IF YOU DO NOT AGREE TO THE TERMS OF THE LICENSE, YOU MAY RETURN THE VIVA SOFTWARE TO THE PLACE WHERE YOU OBTAINED IT FOR A REFUND. IF THE VIVA SOFTWARE WAS ACCESSED ELECTRONICALLY, CLICK “DISAGREE/DECLINE”. FOR VIVA SOFTWARE INCLUDED WITH YOUR PURCHASE OF HARDWARE, YOU MUST RETURN THE ENTIRE HARDWARE/SOFTWARE PACKAGE IN ORDER TO OBTAIN A REFUND.

IN THE EVENT THAT A SYSTEM INTEGRATOR, CONSULTANT, CONTRACTOR OR OTHER PARTY BREAKS THE SEAL FOR LICENSEE, OR USES OR INSTALLS THE SOFTWARE ON LICENSEE’S BEHALF PRIOR TO LICENSEE’S USE OF THE SOFTWARE, SUCH SYSTEM INTEGRATOR, CONSULTANT, CONTRACTOR OR OTHER PARTY WILL BE DEEMED TO BE LICENSEE’S AGENT ACTING ON LICENSEE’S BEHALF AND LICENSEE WILL BE DEEMED TO HAVE ACCEPTED ALL OF THE TERMS AND CONDITIONS OF THIS AGREEMENT AS IF LICENSEE HAD BROKEN THE SEAL OR USED OR INSTALLED THE SOFTWARE.

NOTICE TO SYSTEM INTEGRATORS, CONSULTANTS, CONTRACTORS AND OTHER PARTIES WHO DO NOT INTEND TO BE END USERS OF THE SOFTWARE: IF YOU BREAK THE SEAL, OR USE OR INSTALL THE SOFTWARE AS AN AGENT ACTING ON BEHALF OF THE LICENSEE, THEN, UNLESS YOU HAVE ENTERED INTO A SEPARATE AGREEMENT WITH VIVA, (I) YOU AGREE TO DELIVER THE TANGIBLE MEDIA CONTAINING THE SOFTWARE AND THIS LICENSE AGREEMENT TO THE LICENSEE PRIOR TO PROVIDING THE LICENSEE ACCESS TO THE SOFTWARE, AND (II) YOU AGREE THAT YOU WILL NOT RETAIN ANY COPIES OF THE SOFTWARE. OTHERWISE, YOU WILL BE DEEMED TO BE THE USER OF THE SOFTWARE AND BOUND BY THE TERMS OF THIS AGREEMENT.

IMPORTANT NOTE: This software may be used to reproduce materials. It is licensed to you only for reproduction of non-copyrighted materials, materials in which you own the copyright, or materials you are authorized or legally permitted to reproduce. If you are uncertain about your right to copy any material, you should contact your legal advisor.

1. General. The software (including all content), documentation and any fonts accompanying the software (if any), whether on disk, in read only memory, on any other media or in any other form (collectively the “VIVA Software”) is licensed, not sold, to you by VIVA Technology GmbH (“VIVA”) for use only under the terms of this License, and VIVA reserves all rights not expressly granted to you herein. The rights granted herein are limited to VIVA’s and its licensors’ intellectual property rights in the VIVA Software and do not include any other patents or intellectual property rights. You own the media on which the VIVA Software is recorded but VIVA and/or VIVA’s licensor(s) retain ownership of the VIVA Software itself. The terms of this License will govern any software upgrades provided by VIVA that replace and/or supplement the original VIVA Software, unless such upgrade is accompanied by a separate license in which case the terms of that license will govern. Title and intellectual property rights in and to any content displayed by or accessed through the VIVA Software belongs to the respective content owner. Such content may be protected by copyright or other intellectual property laws and treaties, and may be subject to terms of use of the third party providing such content. This License does not grant you any rights to use such content. You may not access the Digital Imagery contained within the VIVA Software as stand alone files or use the Digital Imagery outside the context of the intended use of the VIVA Software.

2. Permitted License Uses and Restrictions.
A. VIVA Single User License. This License allows you to install and use one copy of the VIVA Software (whether trial or full version) on a single computer at a time. This License does not allow the VIVA Software to exist on more than one computer at a time, and you may not make the VIVA Software available over a network where it could be used by multiple computers at the same time. You may make one copy of the VIVA Software in machine-readable form for backup purposes only; provided that the backup copy must include all copyright or other proprietary notices contained on the original.

B. Except as and only to the extent permitted in this License, by applicable licensing terms governing use of the Open-Sourced Components, and by applicable law, you may not copy, decompile, reverse engineer, disassemble, modify, or create derivative works of the VIVA Software or any part thereof. THE VIVA SOFTWARE IS NOT INTENDED FOR USE IN THE OPERATION OF NUCLEAR FACILITIES, AIRCRAFT NAVIGATION OR COMMUNICATION SYSTEMS, AIR TRAFFIC CONTROL SYSTEMS, LIFE SUPPORT MACHINES OR OTHER EQUIPMENT IN WHICH THE FAILURE OF THE VIVA SOFTWARE COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PHYSICAL OR ENVIRONMENTAL DAMAGE.

Compliance with Licenses. To ensure compliance with the terms of this Agreement, VIVA may, no more than once annually, appoint an independent third party to audit and inspect all the Computers and networks on which you (or your contracting parties) Install and/or Access the Software. Any such audit shall be conducted at its expense during regular business hours at your offices and shall not unreasonably interfere with your business activities. If such audit shows that you are not using the Software in accordance with the terms of this Agreement, you shall pay the applicable fees for such additional copies within thirty (30) days of invoice, with such underpaid fees being the license fees as per VIVA’s then-current, country specific, price list. If underpaid fees are in excess of five percent (5%) of the value of the fees paid under this Agreement, then you shall pay such underpaid fees and VIVA’s reasonable costs of conducting the audit. Nothing in this Section shall be deemed to limit any legal or equitable remedies available to VIVA for violation of this Agreement.

3. Transfer. You may not rent, lease, lend, redistribute or sublicense the VIVA Software. You may, however, make a one-time permanent transfer of all of your license rights to the VIVA Software (in its original form as provided by VIVA) to another party, provided that: (a) the transfer must include all of the VIVA Software, including all its component parts, original media, printed materials and this License; (b) you do not retain any copies of the VIVA Software, full or partial, including copies stored on a computer or other storage device; and (c) the party receiving the VIVA Software reads and agrees to accept the terms and conditions of this License. You may not rent, lease, lend, redistribute, sublicense or transfer any VIVA Software that has been modified or replaced under Section 2D above. All components of the VIVA Software are provided as part of a bundle and may not be separated from the bundle and distributed as standalone applications.

Updates: If an VIVA Software update completely replaces (full install) a previously licensed version of the VIVA Software, you may not use both versions of the VIVA Software at the same time nor may you transfer them separately.

NFR (Not for Resale) Copies: Notwithstanding other sections of this License, VIVA Software labeled or otherwise provided to you on a promotional basis may only be used for demonstration, testing and evaluation purposes and may not be resold or transferred.

Academic Copies: If the VIVA Software package has an academic label or if you acquired the VIVA Software at an academic discount, you must be an Eligible Educational End User to use the VIVA Software. “Eligible Educational End Users” means students, faculty, staff and administration attending and/or working at an educational institutional facility (i.e., college campus, public or private K-12 schools).

4. Consent to Use of Data. You agree that VIVA and its subsidiaries may collect and use technical and related information, including but not limited to technical information about your computer, system and application software, and peripherals, that is gathered periodically to facilitate the provision of software updates, product support and other services to you (if any) related to the VIVA Software. VIVA may use this information, as long as it is in a form that does not personally identify you, to improve our products or to provide services or technologies to you.

5. Termination. This License is effective until terminated. Your rights under this License will terminate automatically without notice from VIVA if you fail to comply with any term(s) of this License. Upon the termination of this License, you shall cease all use of the VIVA Software and destroy all copies, full or partial, of the VIVA Software.

6. Limited Warranty on Media. VIVA warrants the media on which the VIVA Software is recorded and delivered by VIVA to be free from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of original retail purchase. Your exclusive remedy under this Section shall be, at VIVA’s option, a refund of the purchase price of the product containing the VIVA Software or replacement of the VIVA Software which is returned to VIVA or an VIVA authorized representative together with proof of purchase. THIS LIMITED WARRANTY AND ANY IMPLIED WARRANTIES ON THE MEDIA INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, OF SATISFACTORY QUALITY, AND OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO NINETY (90) DAYS FROM THE DATE OF ORIGINAL RETAIL PURCHASE. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THE LIMITED WARRANTY SET FORTH HEREIN IS THE ONLY WARRANTY MADE TO YOU AND IS PROVIDED IN LIEU OF ANY OTHER WARRANTIES (IF ANY) CREATED BY ANY DOCUMENTATION, PACKAGING OR OTHERWISE. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY BY JURISDICTION.

7. Disclaimer of Warranties. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE VIVA SOFTWARE IS AT YOUR SOLE RISK AND THAT THE ENTIRE RISK AS TO SATISFACTORY QUALITY, PERFORMANCE, ACCURACY AND EFFORT IS WITH YOU. EXCEPT FOR THE LIMITED WARRANTY ON MEDIA SET FORTH ABOVE AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE VIVA SOFTWARE IS PROVIDED “AS IS”, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND VIVA AND VIVA’S LICENSORS (COLLECTIVELY REFERRED TO AS “VIVA” FOR THE PURPOSES OF SECTIONS 7 AND 8) HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE VIVA SOFTWARE, EITHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND NON-INFRINGEMENT OF THIRD PARTY RIGHTS. VIVA DOES NOT WARRANT AGAINST INTERFERENCE WITH YOUR ENJOYMENT OF THE VIVA SOFTWARE, THAT THE FUNCTIONS CONTAINED IN THE VIVA SOFTWARE WILL MEET YOUR REQUIREMENTS, THAT THE OPERATION OF THE VIVA SOFTWARE WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE VIVA SOFTWARE WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY VIVA OR AN VIVA AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE VIVA SOFTWARE PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.

8. Limitation of Liability. TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL VIVA BE LIABLE FOR PERSONAL INJURY, OR ANY INCIDENTAL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OR INABILITY TO USE THE VIVA SOFTWARE, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT OR OTHERWISE) AND EVEN IF VIVA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall VIVA’s total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.

9. Export Control. You may not use or otherwise export or reexport the VIVA Software except as authorized by United States law and the laws of the jurisdiction in which the VIVA Software was obtained. In particular, but without limitation, the VIVA Software may not be exported or re-exported (a) into any U.S. embargoed countries or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce Denied Person’s List or Entity List. By using the VIVA Software, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture or production of nuclear, missiles, or chemical or biological weapons.

10. Government End Users. The VIVA Software and related documentation are “Commercial Items”, as that term is defined at 48 C.F.R. §2.101, consisting of “Commercial Computer Software” and “Commercial Computer Software Documentation”, as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202–1 through 227.7202–4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.

11. Controlling Law and Severability. This License will be governed by and construed in accordance with the laws of the Federal Republic of Germany. This License shall not be governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is expressly excluded. If for any reason a court of competent jurisdiction finds any provision, or portion thereof, to be unenforceable, the remainder of this License shall continue in full force and effect.

12. Complete Agreement; Governing Language. This License constitutes the entire agreement between the parties with respect to the use of the VIVA Software licensed hereunder and supersedes all prior or contemporaneous understandings regarding such subject matter. No amendment to or modification of this License will be binding unless in writing and signed by VIVA. Any translation of this License is done for local requirements and in the event of a dispute between the English and any non-English versions, the English version of this License shall govern.

13. Third Party Acknowledgements.
A. Portions of the VIVA Software utilize or include third party software and other copyrighted material. Acknowledgements, licensing terms and disclaimers for such material are contained in the “online” electronic documentation for the VIVA Software, or may otherwise accompany such material, and your use of such material is governed by their respective terms.

B. Certain software libraries and other third party software included with the VIVA Software are free software and licensed under the terms of the GNU General Public License (GPL) or the GNU Library/Lesser General Public License (LGPL), as the case may be. You may obtain a complete machine-readable copy of the source code for such free software under the terms of the GPL or LGPL, as the case may be, without charge except for the cost of media, shipping, and handling, upon written request to VIVA. The GPL/LGPL software is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY, without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. A copy of the GPL and LGPL is included with the VIVA Software.

History Version 11

This page contains all new features, changes and bug fixes since the first official release of the program version.

Build 9119 – 2024-02-22

Important note

FILE FORMAT CHANGES: DOCUMENTS SAVED IN VERSION 11 BUILD 9119 CANNOT BE OPENED IN OLDER VERSIONS OF VIVADESIGNER.

New features

  • New option “Separable tables” (within text chains).
  • New option “Purchases” in the Help menu shows the account balance and the consumption of “VIVA Points”.

Improvements

  • Improved preview for faulty SVG images (e.g. from Adobe Illustrator) that have no height and width.
  • Acceleration when working with the VivaCloud
  • Improved import of InDesign documents with anchored objects.
  • Improved import of InDesign documents (larger than 1 GB) with an extremely large number of images.

Bug fixes

  • [VHD-9414] Error when creating cross-document directories.
  • [VHD-9476] Error when importing/uploading PDF in the server environment.

Build 9111 – 2024-01-22

Important note

FILE FORMAT CHANGES: DOCUMENTS SAVED IN VERSION 11 BUILD 9111 CANNOT BE OPENED IN OLDER VERSIONS OF VIVADESIGNER.

New features

  • New access rights for importing images, texts and objects.
  • New access rights for managing document pages and Alias pages.
  • New option for mapping alias pages to document pages with the option of overwriting the content of document pages with the content of alias pages.

Manual

  • Updated manual (Working in a Team > Access Rights, etc.).
  • New chapter “Workflow”.
  • New chapter “Keyboard and mouse commands”.

Bug fixes

  • Error when opening VIVA sample documents.
  • Error when opening template documents.
  • Crash when closing the color dialog.
  • Error when creating shapes.
  • Error when searching & replacing.
  • Incorrect size during SVG export.
  • Crash during PDF export of collections with the option “Print individual pages”. The option only has an effect when exporting individual documents. This should remain so, so only the crash has been fixed.
  • Crash when mapping Alias pages with headers and footers on document pages.
  • [VHD-9296] Program crash when changing page preview settings.
  • [VHD-8850] Error when deleting Alias pages with “Del” or “Backspace”.
  • [VHD-8709] Incorrect PDF-Export with line ends “Round Caps”.
  • [VHD-9107] Incorrect assignment of imported PDF documents when updating images.
  • [VHD-9346] Incorrect trim box and bleed box during PDF export of collections.
  • [VHD-8477] Some variable fonts could not be used under Windows.

Improvements

  • Improvement when loading files from WebDrives.
  • Faster opening and saving of documents.
  • Automatic recognition of email addresses and URLs during export improved.
  • Accelerated PDF export of collections (spelling correction is ignored).
  • Changes to the behavior of WebEdition with regard to access rights when creating and opening libraries.
  • Improvement of RGB color display for PNG, JPG and SVG export.
  • Improvement of the EPUB format.
  • Optimization in the area of image management (avoidance of multiple copies of an image within the document).
  • Support of the latest Duden (version Duden v3.7.4).

InDesign Import Improvements

  • InDesign documents are opened with the “Fit Spread in Window” view.
  • Support of the InDesign attribute for paragraph background for texts.
  • Support of the InDesign attribute for paragraph borders for texts.

Build 9094 – 2023-10-04

Bug fixes

  • [VHD-8477] Some variable fonts could not be used under Windows.
    Crash when mapping Alias pages to document pages with variable text objects including headers and footers.
  • Optimization in the area of image management.

Improvements

  • Optimierung im Bereich der Verwaltung von Bildern.

New features

  • The program now distinguishes between the “Assign Alias Pages (Keep Content)” option and the “Assign Alias Pages (Overwrite Content)” option when assigning Alias pages via the context menu in the Pages palette. Please refer to the explanations in the manual, which has been updated accordingly.

Build 9094 – 2023-09-26

Important note

FILE FORMAT CHANGES: DOCUMENTS SAVED IN VERSION 11 BUILD 9094 CANNOT BE OPENED IN OLDER VERSIONS OF VIVADESIGNER.

InDesign Import Improvements

  • New option “Quality control”.
  • New option “Split tables”.

Bug fixes

  • Incorrect size when importing/exporting SVG images (Ticket: VHD-8162).
  • Crash when deleting an image from an image frame with white space optimization turned on (Ticket: VHD-8493).
  • Infinite loop when automatically loading Google Fonts from the Internet (Ticket: VHD-8557).

Build 9090 – 2023-08-25

First official program version

Build 9081 (Beta) – 2023-06-09

General

  • Incorrect application of nested styles corrected.
  • Changing the order of layers on the Alias pages did not work.
  • Support for Duden v3.7.3.

InDesign Import Improvements

  • Support for importing text hyperlinks.
  • Enhanced Line Styles (Objects & Paragraph Rules). [#2319]
  • Enhanced Line Styles for “Underline” and “Strikethrough”. [#2320]
  • Create QR-Codes from Comments.

German Railway uses VivaDesigner

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German Railway uses VivaDesigner

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Learn more

VIVA Financial Services: Currency and payment system with VIVA Points

What are the advantages of the VIVA Points payment system?

The advantage of VIVA® points is that you do not have to place an order for every small order (for example, the translation of 100 lines of text into another language). This makes the work of company employees in particular much easier. With traditional licensing and payment systems, the employee would have to make a purchase for each job and follow the process prescribed for it. In addition, he or she would possibly have to purchase services that he or she cannot fully utilize. This applies, for example, to the purchase of image licenses or the fully automated translation of texts. With the points from VIVA®, the end customer is considerably more flexible and he saves time and therefore also money.

How can I buy VIVA Points?

You buy a certain number of points in the VIVA® Shop at a fixed price (package price) or defined exchange rate and can use them in all VIVA® products for various purposes.

Click here to enter the Shop

With the purchase you receive a code which you credit in your VIVA® program. The VIVA® program thus acts as an account for your points. You can use VIVA® points to pay for all VIVA® service/additional services. This includes, for example, the fully automatic translation of texts, the fully automatic cropping of images or the purchase of image licenses. You can replenish your VIVA® account at any time by purchasing additional points.

What services can I order and pay for at VIVA?

1. Translations

You can translate individual texts or complete documents into over 20 languages and pay for this service with VIVA® Points.

The dialog shows your current account balance and the exchange rate for the service. In addition, the costs for this order are displayed, which will be deducted from your VIVA® account after successful execution. The Buy translation now option will only be displayed if your VIVA® account has sufficient funds. Choose Buy VIVA® Points if you do not have enough points in your VIVA® account.

2. Automatic image clipping

You can clip images fully automatically and pay for this service with points from your VIVA® account. VIVA® uses artificial intelligence for this purpose.

The dialog shows your current account balance and the costs for this order, which will be debited from your VIVA® account after successful execution. The Buy image clipping now option is only displayed if your account has sufficient funds. Choose Buy VIVA® Points if you do not have enough points in your VIVA® account.

3. Images subject to licensing

You can place images that are subject to royalty/licensing directly in the layout and pay for this service with points from your VIVA® account. The dialog shows your current account balance and the costs for the respective image, which will be debited from your account after successful execution. The higher the resolution of the image, the higher the number of points that will be debited from your VIVA® account. The Buy image now option is only displayed if your account has the appropriate coverage. Choose Buy VIVA® points if you do not have enough points on your VIVA® account.

 

 

VIVA HelpDesk – Ticket System

What is the VIVA HelpDesk Ticket System?

The VIVA HelpDesk Ticket System is a database in which all customer requests and our answers are stored. It helps to ease communication and in particular offers the following benefits:

  • With the Email confirmation you can be sure that your request has been received and is being dealt with.
  • All questions, answers, commentaries and data on a specific subject are clearly associated. With Emails you have to take the trouble to look for and collate this information.
  • You can see immediately in the overview which requests have been completed and which are still open.
  • You receive a status report for your request.
  • You have a permanent overview of the status and progress of your request.
  • All requests and answers in the VIVA HelpDesk Ticket System may be viewed and edited in the browser.
  • All requests are archived and may be viewed again at any time.

How does the ticket system work?

To use the VIVA HelpDesk Ticket System you need a user account. The first time you send a request using the web form on the viva website, a user account will be created automatically and a ticket will be created for your request.

You will receive a separate Email in which you will be asked to confirm the account. If you have not received an Email, please check your spam folder and tell your Email program that mails from this sender are not spam. If you don’t do this, all further Emails will also land in your spam folder. Please make usre there are no typing errors when you enter your Email address.

How do I confirm my account and how do I log in?

Click the link in the Email to confirm the account. Your web browser will open and you can enter further account details. Please enter your full name and a password of your choice and confirm your entries.

Your account is now set up and you are in the VIVA HelpDesk portal, where you can see the current status of your request under the menu item “Request” at the top on the right.

The ticket system user interface may be switched to your language. If your language is not available, the user interface will be displayed in English.

How do I edit my requests?

With one click on “My requests” you come to your request. If you already have several requests, these will be listed.

You can extend your request with additional commentaries or answer the answers provided by VIVA at any time.

How do I create new requests?

You can continue to make requests using the web fom on the VIVA website.

Alternatively, as a registered user with an account you can send an Email directly to helpdesk@viva.de. If you don’t have an account in the VIVA HelpDesk Ticket System or the account has not yet been confirmed, this message will not go through!

How do I answer messages?

The VIVA HelpDesk Ticket System will continue to send Emails to your address. Thus you don’t need to check constantly in the VIVA HelpDesk Ticket System to see if the status of your request has changed.

You can answer all these messages either in the VIVA HelpDesk Ticket System, or you can answer the Email directly. Your answer by Email will then be attached to the ticket fully automatically. However, you mustn’t change the Email subject with the ticket ID.

How can I send attachments?

Sometimes it’s necessary to add an attachment to a request. As a registered user with an account you can add an attachment to an Email that you send to helpdesk@viva.de as an answer. Alternatively, you can also upload an attachment to the VIVA HelpDesk Ticket System and assign it to the ticket.

When is a request completed?

If VIVA changes the status of the request to “Done”, the request is deemed to be completed. In this case you will receive an appropriate message by Email. you may reply to this Email in the usual way. However, if after several weeks we hear nothing further from you, the request is closed permanently.

Appointment proposal

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Tagungsorte

München (BEENDET – nicht mehr buchbar)
Dienstag, den 11. Juli 2017

Leonardo Royal Hotel Munich
Moosacher Straße 90
D-80809 München
Anfahrt »

Hamburg (BEENDET – nicht mehr buchbar)
Donnerstag, den 13. Juli 2017

Raphael Hotel Wälderhaus
Am Inselpark 19
D-21109 Hamburg
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Köln
Dienstag, den 18. Juli 2017

EuroNova arthotel
Zollstockgürtel 65
D-50969 Köln – Zollstock
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History Version 8

2016-06-23 – Version 8.0 (Build 8026)

  • Fixed a problem with Paragraph Indent and Run-Around Objects [#1848] (VD, VN)
  • Fixed a problem with VIVA-XML [#1857] (VD, VN)

2016-04-28 – Version 8.0 (Build 8025)

  • Fixed an error saving Preflight settings (VD, VN, VI, VP)

2016-02-08 – Version 8.0 (Build 8023/24)

  • Fixed a problem with VivaDict Hyphenation under Mac OS X and Linux (VD, VN, VI, VP)
  • Fixed a problem with Search/Import Images from Network Volumes [#1800] (VD, VN, VI, VP)
  • Fixed a problem in the XSD Schema with the tag ” ” (VD, VN, VI, VP)

2015-12-08 – Version 8.0 (Build 8022)

A FILEFORMAT CHANGE WAS NECESSARY TO FIX THE FOLLOWING PROBLEMS:

  • Fixed a problem with losing image content, when changing Picture Alias to Copy [#1737] (VD, VN, VI, VP)
  • Suppress numbers like “1578.45e-8” in the XML export (VD, VN)
  • Improvement of validation for XML values in tags for Skew, Rotate and Kerning (VD, VN, VI, VP)

2015-10-15 – Version 8.0 (Build 8021)

A FILEFORMAT CHANGE WAS NECESSARY TO FIX THE FOLLOWING PROBLEMS:

  • Fixed a problem with tab titles in Module Palette in Table Mode [#1716] (VD, VN)
  • Change behavior for numbering with drop caps [#1720] (VD, VN)
  • Store Current Layer in XML [#1719] (VD, VN)
  • Fixed a problem with VivaDeisgner Documents larger 2 GB [#1722] (VD, VN)
  • Fixed a problem with XML import “parameter is Null” [#1731] (VD, VN)

2015-09-10 – Version 8.0 (Build 8020)

  • Change behavior in presentation mode. [#1699] (VD, VN)
  • Fixed a problem with importing picture from Picture Palette (Favorites) originated from a network drive which is no longer available [#1685] (VD, VN)
  • Fixed a problem with PDFX export and color profiles (VD, VN)

2015-08-13 – Version 8.0 (Build 8019)

  • Fixed a problem with user names and umlauts [#1686] (VD, VN)

Legend

  • VD = VivaDesigner
  • VN = VivaNWP-Designer
  • VI = VivaImpose
  • VP = VivaPosterize